At Nordicanimals, we want you to feel secure when shopping with us. That's why we offer secure payment options and use modern solutions to protect your data throughout the entire purchasing process.

Secure Payment Methods

At checkout, the payment options available for your order will be displayed. These may include card payment, Klarna, PayPal, Apple Pay, Google Pay, Shop Pay, Swish, or other payment solutions, depending on which options are enabled in the store.

All payments are handled through secure and established payment providers. Nordicanimals does not store your full card details.

Card Payment

When paying by card, the payment is processed via a secure payment solution. Card details are encrypted and handled according to current security requirements.

You can usually pay with common cards such as Visa, Mastercard, and other card types displayed at checkout.

Klarna

If Klarna is available at checkout, you can choose from the payment options Klarna offers, such as pay directly, pay later, or installment payment. Which options are displayed may depend on your order, your details, and Klarna's own terms and conditions.

PayPal and Digital Wallets

If PayPal, Apple Pay, Google Pay, or Shop Pay are displayed at checkout, you can use these for faster and smoother payment. The payment is then handled via the respective provider's secure system.

Secure Shopping

Our store is powered by Shopify, which means the website uses secure technical solutions for e-commerce. Information sent between you and the website is protected with encryption where applicable.

We work to protect customer data, order information, and payment flows from unauthorized access and misuse.

Order Confirmation

Once your order is complete, an order confirmation will be sent to the email address you provided at the time of purchase. In the order confirmation, you will find information about your order and your order number.

If you cannot find the order confirmation, please check your spam folder or contact our customer service.

Suspicious Payment or Error at Checkout

If something seems wrong with the payment, for example, if the payment doesn't go through or you have been charged but haven't received an order confirmation, please contact us as soon as possible.

Please have the following information ready when you contact us:

Order number, if you have one.

The email address you used for the purchase.

Time of purchase.

Which payment method you used.

Contact

If you have any questions about payment or security, please feel free to contact us.

Email: info@nordicanimals.com
Opening hours: Monday–Friday 09:00–12:00